Reference on Jay Schmidt

Hazardous Attitudes Self-Assessment

Mon, 17 Aug 2026 12:00:00 -0600

This worksheet accompanies When Confidence Becomes Dangerous. Use it before a high-consequence decision, during an incident, or in a retrospective.

Hazardous Attitudes Self-Assessment

A decision check for high-pressure work

Adapted from the five hazardous attitudes identified in aviation psychology. Use this before a high-consequence decision, during an incident, or in a retrospective. The purpose is not to label people. It is to notice a pattern early enough to change the next action.

Normalization of Deviance Audit

Mon, 17 Aug 2026 12:00:00 -0600

This worksheet accompanies The Quiet Collapse of Standards. Use it in a retrospective, quarterly review, or before a major change.

Normalization of Deviance Audit

Find the standard that quietly became optional

Normalization of deviance begins when a team departs from a standard, sees no immediate failure, and gradually treats the departure as normal. Use this audit in a retrospective, quarterly review, or before a major change. Look for drift in behavior, not villains.

CRM Communication Card

Mon, 17 Aug 2026 12:00:00 -0600

This card accompanies Breaking Down Silos. Use it in incidents, reviews, planning meetings, and other situations where hierarchy or urgency can silence useful information.

CRM Communication Card

A practical card for teams under pressure

Crew Resource Management (CRM) treats communication, coordination, and human expertise as operational resources. Use these prompts in incidents, reviews, planning meetings, and other situations where hierarchy or urgency can silence useful information.

Four operating rules

1. Anyone can speak up

The person closest to the problem may see it first. Seniority does not determine whether an observation is worth hearing.

PIOSEE: A Field Reference

Mon, 17 Aug 2026 09:00:00 -0600

This is the working reference for PIOSEE, split out of the essay When the System’s on Fire so the mechanics stay usable without the argument wrapped around them. The essay explains why a structured decision cycle helps and tells the story of the outage that convinced me. This page is what you would put on the wall.